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BLACKBERRY JAM

By Tugend, Alina
Publication: Government Executive
Date: Monday, November 1 2004
HEADNOTE

How wireless e-mail devices are taking over the lives of some federal executives.

IMAGE ILLUSTRATION 1

Four years ago, the only image conjured by the word "blackberry"

was a small fruit. Then, suddenly, it took on a whole new meaning as the name of the little gadget that allowed cutting-edge technophiles to stay in e-mail contact from virtually anywhere. Now BlackBerry addicts are so obsessive about the device that they've given it a new name-CrackBerry-for the person who can't imagine functioning without his or her pocket-size portal to the world.

And many federal agencies, which are not always perceived as being at the forefront of the technological revolution, are jumping on the BlackBerry bandwagon with gusto. "I personally couldn't live without one," says Kirn Nelson, chief information officer for the Environmental Protection Agency. "I think it's the greatest technical innovation. A lot of people complain about new systems, but BlackBerrys are almost universally raved about."

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