Business Definition for: order entry
order entry
- recording of an order placed or received.
- initial input system of the order processing system. Marketing is responsible for taking orders. Accounting is responsible for billing the customer and collecting payments.
order entry
process of entering order information to a
fulfillment
system. The most important objectives of order entry are speed and accuracy so that customers can receive what they have ordered as quickly as possible and marketers can determine which promotions are working best. In addition to product and customer information, order entry must also capture a
key code
and payment type (cash, credit, credit card). The order entry process may also include entry of
demographics
information gathered on the order form, such as occupation or age. If the order is taken over the telephone, the order entry clerk can act as a salesperson by trying to increase the size of the order.
See also
tape entry
,
scan entry
,
key entry
Related Terms:
method of data entry utilizing a magnetic tape to input data to a computer system. Tape entry is more efficient and accurate than key entry or scan entry, because it involves no document handling and no clerical processing that might introduce human error. In direct marketing, tape entry is the preferred means of entering orders to a fulfillment system but is only possible when the orders are prepared for entry by an intermediate organization such as a telephone agency or subscription agent. Orders received directly from customers are almost always in hard copy form.
method of entering data to a computer via an optical character recognition machine commonly referred to as a scanner. Scan entry is a much faster and more accurate type of data entry than key entry. Usually, the fewer the number of characters to be read, the more accurate the scan entry is and the fewer rejects there are. Scan entry makes it possible to enter orders, payments, and some types of customer complaints at a rate of 12,000 to 18,000 documents per hour. Scan entry is also used to record product and price information at store checkout counters. Coupon clearing houses use bar code scanners to tabulate coupon redemption rates. The U.S. Postal Service uses barcode and ZlP code scanners to sort mail.
type of computer data entry accomplished by manually typing the information on a computer keyboard. Key entry is much less efficient than other types of entry, such as scan entry or tape entry, because it is slower and more prone to human error. However, the computer equipment required to key enter data is easily affordable by most business organizations. Scan entry equipment can be quite costly, and tape entry applies only to situations where orders are received from intermediaries, such as telephone agents, and not directly from consumers who submit their orders in hard-copy format or over the telephone.
Copyright © 2005, 2000, 1995, 1987 by Barron's Educational Series, Inc., Reprinted by arrangement with Publisher.
Copyright c 2000, 1994, 1987 by Barron's Educational Series, Inc. Reprinted by arrangement with Publisher.