Florida, USA

I was talking with Peter Radizeski about a program he delivered at the ISPCON in Orlando last week. His program was entitled, The 50 Minute MBA. The site to view these slides is...

There's nothing like information to help you improve your business.

If your company does business in Florida, this digital resource may be just what you need during a hurricane.

It seems that the old Home Depot is back in business.

This is Random Acts of Kindness Week. Want to play along? I recall the first time I saw Pay it Forward. I was living in Florida and was so taken by the idea...

I've told you plenty of times that it doesn't matter what you think your customers want, it matters what they really want. And the only way to find that out is to ask...

Now that I have gone to the dark side , I have an interest in mobile applications. And as a road warrior, I have an interest in tips that make travel easier....

I am going to Orlando later this month to the Enterprising Women conference - perhaps I will see you there! My online network, called WorldWIT, is bring a group and we would love...

One of the most important and long-lasting decisions that you'll make as an entrepreneur is where to locate your business. There are two recent studies about the best places for growing businesses. Jim...

We continue the Carnivale of Customer service with a musician. That's certainly appropriate for a carnivale, however Chuck McKay is also an author , salesman, public speaker, and fellow Allbusiness.com blogger . Chuck...

The Carnivale of Customer Service continues with Ron Holt, the owner of a residential cleaning service in Florida. He puts the customer's needs ahead of his own and, through his blog, Two Maids...

When I stepped onto Ocean Ave. in South Beach, Florida last Friday morning I immediately thought I had made a mistake in 1992 when I passed on the possible purchase of a one...

After listening for a while, I finally said " You two seem to think beating up a media rep for a couple of dollars per spot is going to help your clients. How...

Budgets- the word is frightening. I have known restaurateurs to crawl into corners, spend the day in the fetal position and seldom straighten out by the diner rush because someone called a budget-planning...

If you're like most small business owners, you started your business and then found out about how much government bureaucracy you'd have to deal with. The reality of owning a small business is...

Congratulations to Ron Holt at Two Maids and A Mop , a home cleaning service based in Florida*. Ron's business has grown over the past three years from three employees to 50 ....

About ten years ago I had a question about my American Express bill and another question regarding their loyalty program, Membership Rewards . I called their customer service and started talking with a...

I was cranky today for most of the day. This is unacceptable because I know that cranky is a choice and can change in an instant. I even had a somewhat social...

We´ve been hearing form Ed Brown, III, chief executive officer of Core Edge Image & Charisma Institute about, well, charisma. If you´re a regular reader of this blog, then you probably know that...