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Stop Offering Discounts

Thursday, March 30 2006
Jim Logan
Jim Logan

Your product or service is real — real value, real benefit, really works and does what you say it will do. It´s real. Price it fairly and refuse to discount.

Instead of discounting your offering, basically telling your prospective customer that it really isn´t worth whatever price you put on it, give premiums, bonuses, and specials to spur purchases and entice people to buy. After all, that´s all you´re trying to do with a discount.

Instead of discounts offer free delivery, an extended warrantee, an upgrade, an associated product or service, installation, terms, etc. Use something other than a discount to spur sales. And make it a special, time limited offer. This way, when the offer is over, it´s over. Your price remains the same. You offered something to move your product faster, but kept price integrity. Plus, people love getting things for free; it´s far more powerful than giving a break on price.

What do you think?

Latest Comments in  posts

Great point, Jim. I've always associated discounts (with the exception of volume discounts) as making your service offering look more like a commodity and less like a brand worth paying for. Plus, when you get into discounts, it's like drugs ... people want more and more as they get used to them ...
By: Dave Navarro on 4/6/06 at 12:00 PM
Stop Offering Discounts
I can see some differences but I would like to hear how giving some of your customers the power to give out discounts is different that giving out the discount yourself? How does it change the way people look at your product?
By: Peter Gohman on 4/24/06 at 12:00 PM
Stop Offering Discounts
By offering a bonus or premium to spur sales, you send a message that your price is your price. Your price means something and the special you're running is something in addition to, not the norm. It looks different than a discount to the buyer and they act accordingly. With a discount, you get the same thing for less money. With a premium, you get the same thing for the same money, plus something extra for free. People love getting things for free. As with discounts, don't give bonuses away all the time or your trapped....to take it away means you shorted the next customer.
By: Jim Logan on 4/24/06 at 12:00 PM
Stop Offering Discounts
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