MANUALS.

CFS MEMBERS

FRANCHISE DEVELOPMENTS, INC.

(800)576-5115
(412)687-8485
(412)687-0541 FAX
4730 Centre Avenue, Pittsburgh, PA 15213
E-Mail: fdi@sgi.net or harr+@pitt.edu
Internet: http://www.franchise-dev.com

CONTACT: Harriet L. Franklin, Ph.D., Vice
President of Communications

TYPE



		

		

		

		

		

		
		
			



		
		
		
		
		
	

 OF BUSINESS: Franchise Developments,
Inc. (FDI) creates or revises franchise manuals
that document the operating system of each
franchise in a clear and readable style. To obtain
accurate information, we interview appropriate
team members at their site and read previously
printed materials. Then, through our unique DP
System, we organize the information into a
manual that reflects the franchise's culture,
policies, and practices. Some of the topics a
manual may include are Operating a Profitable
Business, Maintaining Quality Through Standards,
Attracting and Keeping a Motivated Staff,
Advertising and Marketing, Controlling Costs, and
Excelling with Customers. Manuals are used by
franchisors to market, attract, and select qualified
franchisees; by staff for reference and training; by
franchisees to help them clearly follow standards
and operations; and by field consultants to
identify and solve problems and to build
productive and effective relationships. What
makes FDI's manuals useable is that they are
organized so that information can be located
quickly and changed, updated, added/or deleted
easily without altering the paging system.

THE FRANCHISEARCHITECTS

(800)723-7262 (800-72-FRANCHISE)
(847)808-0870
(847)821-2610 FAX
2275 Half Day Road, Suite 350, Bannockburn,
IL 60015
E-Mail: info@franchisearchitects.com
Internet: http://www.franchisearchitects.com

CONTACT: Craig S. Slavin, Chairman

TYPE OF BUSINESS: Founded in 1980, THE
FRANCHISE ARCHITECTS is the leading
franchise consulting firm specializing in the
design of custom expansion programs. Our
proprietery "FRANCHISE ARCHITECTURE"
process is well tested and serves as the "core
architecture" for the expansion programs for
hundreds of worldwide companies in over 40
industries and 4 continents. Our development
program begins with a Feasibility/Assessment and
continues on to all of the necessary components
for successful franchising. Including all
Operational Tools and Manuals, Marketing
Strategies, Advertising Formats, Franchise Sales
Techniques and Attraction Strategies, Financial
Structures, Organizational Structure, Human
Resource Requirements, Staffing & Compliance
Issues and Franchise Sales & Marketing
Assistance. We are the originators of the
FRANCHISE SUCCESS SYSTEM and FRANCHISE
MATCH, and the FRANCHISE NAVIGATOR,
which can be found on America Online (AOL).

MANAGEMENT 2000

(800)847-5763
(713)952-3177
(713)952-3830 FAX
10445 Westoffice, Houston, TX 77042-5308
E-Mail: m2000@mgmt2000.com
Internet: http://www.mgmt2000.com

CONTACT: Margaret Dower, Technical
Writer; George Taylor, Senior Consultant

TYPE OF BUSINESS: Management 2000 writes
manuals to document a variety of operating
systems. Manuals are not "boiler plated" but are
the result of on-site visits with unit and operations
personnel. Manuals include pre-opening
procedures; field operation guides, conducting
audits and visitations, local store marketing,
prospecting and sales, creating a customer-driven
culture, and managing for profitability. For use
throughout the organization-by franchise
development staff to recruit and select better
franchisees, by field personnel for effective
franchise consulting; and by franchisees, to insure
faithful adherence to the operating system.

MID-ATLANTIC FRANCHISE ASSOCIATES

(410)964-1884
(410)964-2233 FAX
5520 High Tor Hill, Columbia, MD 21045
E-Mail: franchis@abs.net

CONTACT: Valerie Maione, President

TYPE OF BUSINESS: Mid-Atlantic Franchise
Associates specializes in customized, user-friendly
franchise manuals that reflect the uniqueness of
your franchise system and the mission of your
company. Our projects start with a needs analysis
and a review of current forms and procedures.
Clients receive project schedules, timelines, and
reasonable payment terms. The operations
manuals can be written to accompany your initial
franchise training program. If requested, we will
critique your current training program/s and
rewrite or update your training manuals. We work
with established and start-up franchisors in all
industries. Types of manuals include the
following: pre-opening guides, operations
manuals, staffing guides, marketing and public
relations manuals, training manuals (for
franchisees and trainers), and on-site quality
reviews.

WORLDWIDE TRANSLATIONS

(773)477-9113
(773)477-9125 FAX
2016 North Bissel, Chicago, IL 60614
E-Mail: info@academic-translations.com
Internet: http://www.AcademicTranslations.com

CONTACT: Christopher Perrin, Owner;
Gregory J. Ellis, Owner

TYPE OF BUSINESS: Full service translation
agency specializing in the translation needs of
franchisors for operations manuals, franchise
agreements, training manuals, advertising copy,
video voice overs and legal documents in virtually
any language.