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Working Backwards to Create a Great Customer Experience
Want to turn your customers into committed partners? John Jantsch explains how.
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10 Inspiring Small Business Office Views
These 10 business owners enjoy awesome views the rest of us can only dream of.
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Your Credit Score: You Ain't Seen Nothin' Yet
The emerging "super credit score" and what it means for your ability to borrow.
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Consumer Electronics Show Means Business
There's no such thing as "consumer" electronics anymore, reports Harry McCracken from CES 2012.
Business Glossary
group of countries taking part in the economic unification of Europe. (There were 25 countries in the European Union in 2004). The term also refers to the pan-European governmental and social agencies involved in inter-governmental cooperation: the European Commission (based in Brussels, Belgium), which oversees Europe's economic and monetary unification; the European Parliament, directly elected by citizens of member countries; the Council of Ministers, consisting of the foreign ministers of EU member governments; the European Court of Justice, the court of last resort for interpreting EU treaties; and the Court of Auditors, which monitors government budgets of EU countries. The 1993 Maastricht treaty gave the European Parliament equal decision-making powers with the Council and Commission.

