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Consultants Grade The Vendors

HEADNOTE

What's most important in choosing a system-and which vendors deliver? Members of the leading consultants' groups in the U.S. and Canada weigh in.

Members of the Society of Telecommunications Consultants (STC) and the Canadian Telecommunications Consultant Association (CTCA) recendy participated in a survey designed, distributed and analyzed by TEQConsult Group. The survey's primary objective was to determine how leading enterprise communications system suppliers compare with each other based on the experiences and perceptions of telecommunications consultants. This year's survey is a follow-up to the consultant survey as reported in BCR January 2007.

The STC is a not-for-profit organization made up of independent telecommunications consultants based in the U.S.; the CTCA, as its name implies, is composed of independent telecommunications consultants based in Canada. The STC and CTCA both provide forums where telecom consultants can discuss and share their experiences and encourage educational opportunities that will ensure the advancement of their profession. Telecommunications suppliers and distributors are associate members of each organization and work closely with the consultants for the betterment of the industry.