It's always fun to rummage through one's past. You never know what kind of nuggets you're going to dig up.
In the case of Jones Knowledge, the brainchild of cable and distance learning pioneer Glenn Jones, a raft of cable training videos and materials it unearthed in mid-2002 could translate into some smarter cable techs and customer service reps.
The effort is a resurrection of Mind Extension Institute (MEI), a Jones-operated cable training company that did not come under the auspices of Comcast Corp. when it acquired Jones Intercable.
Retro-fitt