Online Training: A Practical Alternative for Small Businesses.

During the last several years, Web-based training has begun to offer a real alternative to classroom training in the corporate world.

You're halfway through rolling out a new service, and your project manager reminds you he's supposed to be in Pittsburgh for the next three days, learning about Internet protocol (IP) telephony. Of course it's important to keep your staff up-to-date--but why are those seminars and courses always scheduled at the most inconvenient times?

During the last several years, online learning, or Web-based training, has begun to offer a