Knowledge Anywhere Establishes Professional Services Team; Team Will Focus on Helping Companies...

Business Editors

BELLEVUE, Wash.--(BUSINESS WIRE)--Feb. 24, 2004

Knowledge Anywhere Inc., a leading provider of e-learning solutions, today announced that it has established a Professional Services group within its organization to focus exclusively on the growing demand for e-learning

Blended learning mixes e-learning with other types of training delivery, such as classroom instruction and corporate training programs making it possible to learn using the best of all methods. It also allows companies to more effectively optimize all of their learning resources.

Knowledge Anywhere's specialized Professional Services team and e-learning solutions provide companies with high quality technology training solutions. The newly formed Professional Services team will focus on helping customers identify learning objectives, develop a scope of work for their initiatives, determine the correct investment for projects and establish the appropriate metrics for evaluating return on investment.

"Knowledge Anywhere's customers have long since recognized the value that our team provides in the area of planning and recommendations on the best mix of learning solutions. Most recently, however, it has been evident that there is a need to have a team focused solely on providing counsel to customers," said Charlie Gillette, CEO and President of Knowledge Anywhere. "The introduction of the Professional Services Team is well timed, as it coincides with heightened awareness and continued need for cost-effective and efficient e-learning solutions."

Many industry analysts agree to make the best decisions about e-learning and blended learning it makes sense to engage experts in the analysis and planning phase.

"A significant amount of consideration must be taken when deciding which learning programs to convert to e-learning," explains Trace Urdan, senior analyst with ThinkEquity Partners. "A professional service team provides a valuable outside perspective and can play an important role in helping a company determine its top training priorities for the year. Outside experts are also often better equipped to help top management determine the correct investment needed to achieve key training goals."

Ask an Expert

In conjunction with the formal introduction of its Professional Services team, Knowledge Anywhere is also introducing a new support service called, "Ask an Expert."

With its "Ask an Expert" service, executives can obtain information about topics such as: how to integrate performance support systems; how to structure an effective e-learning initiative; or how to determine whether to build or buy your e-learning system. Knowledge Anywhere's Professional Services team will respond to inquiries within 48 hours of receipt. To access Knowledge Anywhere's "Ask an Expert" service, please visit www.knowledgeanywhere.com/profservices

About Knowledge Anywhere

Founded in 1998, Knowledge Anywhere, Inc. is an award-winning company that specializes in building technology-based learning solutions and performance support systems that provide tangible results. We use innovative technology to offer a broad base of products and services including custom and mobile content development, virtual classrooms and Web conferencing. Our clients use our solutions to facilitate the delivery of proprietary knowledge, employee instruction and product training to dispersed audiences via the Web. Headquartered in Bellevue, WA, Knowledge Anywhere's clients include AT&T Wireless, Microsoft, Corp., Kenworth Trucks, Dade Behring International, E&J Gallo, Nextel Partners and F5 Networks. In 2003, Knowledge Anywhere was named one of the Top 10 "Fastest Growing Technology Companies in Washington State" and one of the "Fastest Growing Technology Companies in North America" by Deloitte & Touche, Fast 50 and Fast 500 programs. Also in 2003, Knowledge Anywhere was named one of the "Fastest Growing Private Companies in Washington State" by the Puget Sound Business Journal. For more information, please visit our website: www.knowledgeanywhere.com, or view our showcase, www.knowledgeanywhere.com/showcase.cfm