Business Periodicals

Customer Relationship Management: Feb 2007

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21. It's All About ME! Everywhere I turn, the internet is about "Me." My News, My Mail, My Place, My Sports, My Music, My (you fill in the blank). (PERIODICAL ARTICLE) 22. Deliver the Self-Service Your Customers Demand We all want great self-service. Customers like it for convenience; companies like it because it can short-circuit expensive agent support. (PERIODICAL ARTICLE) 23. Mobile CRM A new addition to the CRM editorial fold, Talk, Talk, Talk is an occasional service piece that gathers industry thought leaders' ideas and opinions surrounding ... (PERIODICAL ARTICLE) 24. destinationCRM Dashboard * Five IT Predictions New outsourcers, the end of major software overhauls, and the continued rise of the Internet are just a few of the ... (PERIODICAL ARTICLE) 25. Not Fade Away Lackluster loyalty: It remains a constant problem as companies continue to miss the mark when it comes to creating and cultivating long-term customer relationships. The ... (PERIODICAL ARTICLE) 26. eGain Busts: Five Web Self-service Myths Myth 1: "One size fits all" - one web self-service method fits all customers and their needs. (PERIODICAL ARTICLE) 27. Watching the Wampum * Tell US a little about your company. We're a procurement and life cycle management and business planning advisor firm that assists companies in their ... (PERIODICAL ARTICLE) 28. HISPANIC MARKETING GOES TO UNIVERSIDAD In any language marketing means understanding your customer. For multicultural marketers, this is often a difficult and complex learning process. Fortunately for the students at ... (PERIODICAL ARTICLE) 29. Maximize Profits: Empower Customers and Partners With Web Self-Service "Companies operate today in a highly competitive environment to attract and retain customers," said Jean Kovacs, Comergent president and CEO. "We recognize this challenge and ... (PERIODICAL ARTICLE) 30. RE:TOOLING Business Problem: The sales department lacks the ability to accurately forecast, hindering its ability to design sales plans, restructure the sales force, and leverage information ... (PERIODICAL ARTICLE)
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