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Customer Relationship Management

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Issue Date: 04/01/2008

Periodical Article Results

31-34 (of 34) related articles Sort by: Relevance \| Date Items per page
31. The Plight of the Wirelines HEADNOTE MARKET FOCUS: TELECOMMUNICATIONS With wireless encroaching one coverage bar at a time, wireline providers are struggling to revamp their customer strategies As the telecommunications ... (PERIODICAL ARTICLE) 32. LEARN THE NEW RULES FOR BUILDING BRANDS HEADNOTE REQUIRED READING Caution: Accidental Branding is not a step-by-step guide to building a surefire brand that will stand the test of time and make ... (PERIODICAL ARTICLE) 33. Contact Center Infrastructure THE MARKET This year, CRM has made a needed change to the Service Awards. One of the problems with judging the Computer Technology Integration (CTI) ... (PERIODICAL ARTICLE) 34. CRM magazine Best Practices Series: Customer Self-Service We all want to provide our customers with exceptional self-service options but it's not altogether clear how to achieve that goal. This special supplement focuses ... (PERIODICAL ARTICLE)
31-34 (of 34) related articles Sort by: Relevance \| Date Items per page Previous 1 2 34

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