Keep abreast of the latest news and trends in your industry. Browse through 7 million articles from over 1,500 periodicals.
Issue Date:
03/01/2006
In This Issue
|
11-20 (of 22) related articles
Items per page
| |
|
11. Retail's 2 Worlds: Tips on Integrating Online and Offline Channels
HEADNOTE RETAILERS ARE IN TRANSITION AS THEY BALANCE CUSTOMER EXPERIENCE IN THE STORE AND ON THE WEB IMAGE PHOTOGRAPH 1 IMAGE PHOTOGRAPH 2 When Kristen ... (PERIODICAL ARTICLE)
12. keeping BALANCE IN THE center
HEADNOTE ORGANIZATIONS NO LONGER HAVE TO CHOOSE BETWEEN EFFICIENCY AND EFFECTIVENESS AS CONTACT CENTER TECHNOLOGY EVOLVES. HERE, FIVE APPROACHES TO SERVICE AND EFFICIENCY EQUILIBRIUM IMAGE ... (PERIODICAL ARTICLE)
13. It May Cost More Than You Think
HEADNOTE Many companies say their CRM system implementations are surpassing their initial time and budget expectations THIS YEAR CSO INSIGHTS started tracking a number of ... (PERIODICAL ARTICLE)
14. After Transactional Systems
HEADNOTE The next step in CRM is to incorporate customer feedback THERE'S been a lot of talk for a long time about the shortcomings of ... (PERIODICAL ARTICLE)
15. BETTER SAFE THAN SORRY
HEADNOTE Backing up data today helps ensure recovery tomorrow The devils of data destruction-from the unforgiving power of 2005's Hurricane Katrina to the insidious glitches ... (PERIODICAL ARTICLE)
16. Statistically Speaking
IMAGE ILLUSTRATION 1 * Sixty-one percent of respondents to an Accenture study of roughly 1,000 consumers revealed the Internet makes it easier to change service ... (PERIODICAL ARTICLE)
17. NYC Rides With Telecommuting
HEADNOTE Employees work from home, maintaining a business-as-usual approach, as the 2005 transit strike halts the public transportation system The New York City transit union ... (PERIODICAL ARTICLE)
18. Driving Relationships
HEADNOTE MARKET FOCUS: AUTOMOTIVE HEADNOTE Track after-the-sale customer issues, because 'It's not just about products' General Motors and Ford faced a challenging year in 2005. (PERIODICAL ARTICLE)
19. SaaS: Opening the Hatch(ery)
HEADNOTE Incubators are teaching on-premise vendors how to host Software as a service is a pretty simple concept to understand-instead of a company installing an ... (PERIODICAL ARTICLE)
20. CAR CUSTOMER INFO GETS LOCAL
HEADNOTE An Atlanta firm finds that tracking interactions with customers increases the chances of retaining them A person shopping for an automobile can walk into ... (PERIODICAL ARTICLE) | |
|
11-20 (of 22) related articles
Items per page
11-20 (of 22) related articles
|
2006
2005
Sponsored Links
Site Map | Contact Us | FAQs | About Us | Media Kit | Reprints | RSS Directory | Sign Up for Free Newsletters | Disclosure Policy
Copyright © 1999 - 2008 AllBusiness.com, Inc. All rights reserved.
No part of this content or the data or information included therein may be reproduced,
republished or redistributed without the prior written consent of AllBusiness.com.
Use of this site is governed by our Copyright and Intellectual Property Policy, Terms of Use Agreement and Privacy Policy.
© Copyright 2008 The Gale Group, Inc. All rights reserved.
You may not repost, republish, reproduce, package and/or redistribute the content of this page,
in whole or in part, without the written permission of the copyright holder.
You may not repost, republish, reproduce, package and/or redistribute the content of this page,
in whole or in part, without the written permission of the copyright holder.
Get In-Depth Company Information from Hoover's | Buy a D&B Credit Report | What is in Your Company's D&B Credit Report? | Article Archives
Online Business Database | Online Business Information | Sales and Marketing Solutions | Business Mailing Lists
Online Business Database | Online Business Information | Sales and Marketing Solutions | Business Mailing Lists
Information and opinions on AllBusiness.com solely represent the thoughts and opinions of the authors and are not endorsed by, or reflect the beliefs of,
AllBusiness.com, its parent company D&B, and its affiliates.
AllBusiness.com, its parent company D&B, and its affiliates.
