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Issue Date:
04/01/2004
In This Issue
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1. Breaking From Tradition
HEADNOTE No longer is the midmarket the dominion solely of regional systems integrators. Enterprise vendors and hosted CRM services are changing the way midmarket customers ... (PERIODICAL ARTICLE)
2. midsize companies Mammoth results
HEADNOTE You don't have to be a huge corporation to get a big return on your CRM investments, and these 10 midmarket businesses prove it ... (PERIODICAL ARTICLE)
3. Service Secrets From the Neighborhood
HEADNOTE CONTACT CENTERS SHOULD TAKE A LESSON FROM LOCAL BUSINESSES AND GET BACK TO BASICS There are now three bagel shops in my hometown, two ... (PERIODICAL ARTICLE)
4. Clean and Compliant
HEADNOTE Acxiom and ADP join forces to provide data cleansing and privacy compliance measures for retail automotive dealers EARLIER THIS YEAR Acxiom and the dealer ... (PERIODICAL ARTICLE)
5. When Quality Counts
HEADNOTE Dirty data costs American businesses an estimated $600 billion a year. It's time to clean up IMAGE ILLUSTRATION 1 LIFE CHANGES. And as it ... (PERIODICAL ARTICLE)
6. A NEW REPORT SAYS MOST EMAILS ARE SENT ON TUESDAYS
IS YOUR THIRD-PARTY email marketer sending out emails on the best day of the week? The most popular day to send an email marketing blast ... (PERIODICAL ARTICLE)
7. Secret of My Success
HEADNOTE New York's Metropolitan Transportation Authority uses CRM to keep customer communications moving IMAGE PHOTOGRAPH 1 Doug Sussman Director of Community Affairs New York's Metropolitan ... (PERIODICAL ARTICLE)
8. ROI on the Rise?
HEADNOTE IS CRM SOFTWARE GETTING BETTER, OR ARE COMPANIES LEARNING FROM PAST MISTAKES? CRM failure stories are yesterday's news. Great return on investment is now ... (PERIODICAL ARTICLE)
9. Mobile Sales Is on the Move
HEADNOTE MARKET WATCH It is not surprising that mobile sales solutions are a hot spot among CRM projects. After all, providing field salespeople real-time access ... (PERIODICAL ARTICLE)
10. The Art of War
HEADNOTE Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it ... (PERIODICAL ARTICLE) | |
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1-10 (of 18) related articles
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1-10 (of 18) related articles
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