Westfield Insurance Offers Policyholders Identity Theft Protection Program; Joining the Fight...

WESTFIELD CENTER, Ohio -- Westfield Insurance, which provides commercial and personal insurance and surety services to customers in 28 states, announced today that they will be providing their policyholders with their new Identity Theft Protection Program. Partnering with Arizona-based Identity

Identity Fraud Resolution Services

"With the rapid increase of identity theft across the United States, we know our customers need and want the peace of mind Identity Theft 911's resolution services bring," said Westfield Insurance Personal Lines Product Director Roger Wells. "That's why we're thrilled to expand our identity theft product to include more than expense coverage; we're providing an entire identity theft resolution program."

The services provided through Identity Theft 911, the leading provider of identity theft resolution and education, offers a personal advocate who works one-on-one to direct and assist policyholders through the challenges of identity and credit restoration. Some highlights of the services include:

--Access to proactive educational materials at http://www.westfieldidtheft.com/home.htm

--Placing credit file fraud alerts with all three major credit bureaus

--Completing the Federal Trade Commission Fraud Victim Affidavit

--A full year of credit monitoring and fraud monitoring

"Westfield is an established and experienced insurance firm, with a great reputation in the industry," said Sheryl Christenson, CEO of Identity Theft 911. "It is an honor for us to work with a company that offers their customers peace of mind and a promise of protection that is supported by a commitment to service excellence. The fact that Westfield Insurance has recognized the need to protect their policyholders against America's fastest-growing crime, and is willing to offer it for at no additional cost, demonstrates their commitment and loyalty to their customers."

"We especially like the one-on-one advocacy provided by Identity Theft 911," said Rusty Schaefer, Senior Executive at Westfield Insurance. "Having a personal advocate to guide our policyholders through the process, at a time when they are vulnerable and unsure of what to do, fulfills our promise of protection and peace of mind. We're providing customers with the help and resources to get through a very difficult situation."

About Identity Theft 911

Identity Theft 911 provides enterprise-level fraud solutions to Fortune 500 companies, a wide spectrum of financial institutions, colleges and universities, and many of America's largest insurance companies and corporate benefits providers. Identity Theft 911 is a leader in identity theft victim resolution and education, with more than six million households currently included in its retainer-based program. The Company's cutting-edge products include: RB421(SM), retainer-based blanket resolution and proactive education; IDR911(SM), identity disaster response; SBR911(SM), security breach response; and ITA911(SM), identity travel assistance. Online Banking Report named Identity Theft 911 one of "the 10 most significant innovations and developments of 2003." For more information, visit www.identitytheft911.com.

About Westfield Insurance

In business for more than 158 years, Westfield Insurance provides commercial and personal insurance and surety services to customers in 28 states. Westfield markets its products through more than 1,200 leading independent insurance agencies and is one of the country's 50 largest property and casualty insurers. Headquartered in Westfield Center, Ohio, the Company is Medina County's largest employer with over 2,500 employees, 1,600 of whom are in Ohio. For more information please visit www.westfieldgrp.com