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Topics: Going coast to coast
HEADNOTE
Servicing national account clients is uniquely challenging and rewarding.
What contractor wouldn't like to have hundreds of service and maintenance agreements, all brought in through just a single contract? Of course, like most things that sound too good to be true and usually are, we probably should mention that some of the buildings covered by the agreement would be in Maine, and some would be in California. The rest would be scattered in between. That, in a nutshell, is the double-edged sword of servicing national accounts: the rewards are enormous. So are the challenges.
Engineering Excellence, Inc., Cincinnati, OH, began accepting the challenge of providing service and maintenance to national clients in 1992. The decision was a logical outgrowth of customers' needs. Local customers who relied on Engineering Excellence for service and maintenance were opening branches in other cities, and wanted Engineering Excellence to maintain and service their equipment in these new locations.
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The stronger your relationships with your customers, the easier it will be to sell them, serve them, and support them.
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Early in Alkar's 40-year history, the Lodi, Wis.-based company realized that if it was to differentiate itself from the rest of the oven suppliers in ......
Business Editors/High-Tech Writers MUNICH, Germany--(BUSINESS WIRE)--April 4, 2003 The Open GIS Consortium (Europe) Limited (OGCE) today announced the creation of the European Virtual Resource Pool ......
Business/Technology Editors ROCHESTER, N.Y.--(BUSINESS WIRE)--June 28, 2000 Vanteon, a national provider of technology engineering solutions for the digital economy, today announced that it will provide ......
HEADNOTE COMMERCIAL CONTRACTING HEADNOTE National accounts offer tremendous rewards, dangerous pitfalls HEADNOTE What are national account customers looking for? In short, they want their HVAC ......
HEADNOTE DPH is an industry leader in natural gas processing, sour gas treating, liquids recovery, treating and fractionation. Let our multi-discipline teams assist you in ......
Farah B. Majidzadeh isn't afraid of a challenge. And the biggest challenge for the CEO and chairman of Resource International Inc. was, undoubtedly, completing road ......
Business Editors NEW YORK--(BUSINESS WIRE)--Dec. 21, 2000 ServiceChannel Inc., an Internet-based services company for the facilities management industry, today announced that Encompass National Accounts, a ......
THE WOODLANDS, Texas -- CB&I (NYSE:CBI) has been awarded a lump-sum turnkey contract with a value estimated between US$470 - $500 million for the ......
Casa Casual, a division of Hanamint, debuted at the National Hardware Show to offer direct ship cast and extruded aluminum options to specialty retailers and ......
Business Editors/High-Tech Writers CLEVELAND--(BUSINESS WIRE)--Nov. 6, 2003 Giving customers extended capabilities to exchange service information with their clients in real-time, Data-Basics Inc. announced a new ......
For the past 38 years consulting engineering firms have submitted their significant completed projects in nine categories to the American Council of Engineering Companies of ......
Tom Winstel Sr. had a problem. His company, Engineering Excellence, Inc.'s (EEI) national accounts division was growing fast, and the company's national network of subcontractors ......
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