Technology trends: Xplor Directions Survey.(Internet business survey, Special Focus...

The Internet will facilitate customer access, according to 93% of member companies in Xplor International's 1998 Technology Directions Survey. Participants already have arranged an Internet or Internet pilot program with Xplor, an international organization that represents the US document systems industry. By comparison, 87% of Xplor members held the same opinion in 1997. Other key survey statistics show that 54% of user companies accept online order, 77% believe electronic commerce will boost sales, and 84% believe the Internet will yield savings. Web pages are easier to maintain than hard