Jim's Music Center 33.6%
THE BANNER YEAR AT Jim's Music Center, a 6,000-square-foot full-line store in Irvine, California, reflected a more hands-on approach to key management functions by company principals. When family obligations compelled the store's general manager to move out of the area, business partners Rob Joly and Rick Myers took over the store's day-to-day projects and purchasing. Having run Jim's since 1971, Joly used his longtime relationships with suppliers' account and district sales managers to win better package discounts and freight deals. He had exp