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Are customer referrals really worth the effort?(Interview)

By John Rymer, Rymer Strategies

Interviews with America's best new home sales professionals.

Professional Builder introduces its newest monthly column -- New Home Knowledge. Based on a weekly web interview show specifically for new home sales professionals, New Home Knowledge will provide information on sales education, training and development.

We sit down with new home sales agents Nancy Smith, Kim Hodgskin, Denise Rolfe and Jennifer Leo.

John Rymer : Are customer referrals a wise and valuable investment of your time? Do they result i

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