Business Credit Business Travel Franchising Personal Finance Sales & Selling Technology Women in Business Careers E-Commerce & Internet Finance & Accounting Labor & Employment Management Marketing & Advertising Operations Starting a Business > See All

by Title A-H by Title I-P by Title Q-Z > See All

Business Intelligence Small Business Blog Business Planning E-Commerce & Internet Finance & Accounting Home-Based Business Human Resources & Employment Management & Leadership Marketing & Advertising Operations Sales Technology Women in Business > See All

Hiring & Firing Intellectual Property Internet & Technology Legal Mergers & Acquisitions Money & Fundraising Real Estate/Landlord-Tenant Sales & Marketing Starting a Business Business Guides Forms Kits > See All

Construction Medical Practices Restaurants Retail Trade Manufacturing Real Estate Wholesale Trade > See All

Accounting Advertising & Marketing Computers & Software Financial Services Human Resources Internet & Online Management Small Business > See All

Business Exchange Business Answers Buyer's Guides Franchise Opportunities Glossary White Papers Trials & Downloads Partner Resources Podcast Library Quote Center Video Library Web Site Tools > See All

Exmark honors top distributor, expands customer service staff.

Publication: Outdoor Power Equipment
Date: Thursday, February 1 2001

Exmark Manufacturing recently awarded its 2000 Distributor of the Year to Lawn Equipment Parts Company (LEPCO).

Based in Landisville, PA, LEPCO distributes mowers and parts to dealers in the Mid-Atlantic area of the U.S. The region represents almost 10 percent of the US market for landscaper contracting equipment.

Territory managers nominate distributors for this annual award based on five categories: customer care and service, product distribution, dealer development, people/organization/management, and sales and marketing.

"This year has been an

To read the rest of this article, click here to take a free trial

In addition, make sure to read these premium articles also available with your free trial:

shortcuts.

* CHARLES RIVER APPAREL, Medford, Mass., announced the promotion of Luanne Barry to director of operations. Barry joined the company in September 2002, serving as ......

shortcuts.

* DATATEX TIS INC., Atlanta, has named Jim Noble director of sales and marketing. Noble comes with more then 20 years of experience in the ......

Clotheslines.

VANTAGE ADDS NEW REPS TO SALES TEAM AVENEL, N.J. - Vantage Apparel has recently added new representatives to their sales team. Mark A. Bommelje joins ......

Anderson & Vreeland, Inc. (People).(various appointments)(Brief...

Darin Lyon and Michael Wynosky are appointed regional sales managers at Anderson & Vreeland, Inc., Fairfield, N.J. As West/Southwestern sales manager, Lyon will supervise sales ......

People in the News.

The M.F. Cachat Co., Cleveland, OH, has promoted Alison M. Azar, a member of the Chicago Society, to the position of Midwest Regional Sales Manager....

Inkies.

Personnel Appointments at Van Son Evan Chan has been promoted to quality control coordinator at Van Son Holland Ink Corporation. Mr. Chan's responsibilities will include ......

Thompson Tanks: a Northwest Pipe Company. (Corporate Capabilities).

Our sales team is "Always Available" to meet your LPG tank requirements Robert "Bob" Mahoney--President Augusto Hernandez--Managing Director Teresa Dorroh--General Sales Manager Sheila Culver--Midwest Territory ......

Bayer Environmental Science.(Corporate Capabilities)

Staff: Steve Burt, VP, Professional Pest Management Business, USA Peter Farno, Director of Marketing, Professional Pest Management Business, USA Gordon Morrison, Marketing Manager--Maxforce Chuck Cole, ......

Sales tool systems.(Special Report: Streamlining Sales)(Brief Article)

Byline: Craig Stephens * Customer relationship management (CRM): Features applications packaged as integrated suites catering to multiple selling channels, such as direct, partner and e-commerce....

people >BY AMERICAN DEMOGRAPHICS STAFF.

* Also at Market Facts Inc., Jeanine Douglas and Nan Martin have been promoted to senior vice president. Douglas has been with Market Facts since ......

T T T

Digg It

del.icio.us

Related Resources

Free AllBusiness Articles

Ten Rules for Great Customer Service

Strong customer service is essential for sales success. Live these 10 basic rules.

Set Customer Service Policies That Satisfy

Quality service is worth money to your customers -- and to you.

Top 10 Customer Service Mistakes

Avoid these common mistakes and strengthen your position in a competitive market.

60-Second Guide to Establishing Great Customer Service

Sometimes we get so caught up in the mechanics of doing business that we forget the reason we're in business in the first place. In just 60-seconds, you'll learn to establish a way to earn loyal customers.

Ten Tips to Build Customer Loyalty

The key to a successful business is a steady customer base. Here are ten ways in which you can build crucial customer loyalty.

Six Customer Service Strategies That Win

How you handle customers can make or break your business.

Ten Tips for Long-Term Client Retention

Long-term clients are more likely to refer others, and are more likely to purchase additional products and services from you. Here are 10 solid strategies for retaining your long-term customers.

Video

Create a Personal Note for Good Customer Service

Interview with Jim Logan, AllBusiness.com's marketing advisor.

Log-Home Construction: A Unique Way to Manufacture

Host Hattie Bryant of Small Business School interviews Mike Neary, Chris Neary, Jeff Patterson, and coworkers of Oregon Log Homes ......

Customer Service: Say Yes and Be a Problem-Solver

Host Hattie Bryant of Small Business School interviews Mike Neary of Oregon Log Homes based in Maupin, Oregon.

All Videos

Forms

Business Plan - Online Merchant

This is a business plan for a company that offers a unique and proprietary solution to managing the receipt, handling, ......

Business Plan - Import/Export Store

This is a business plan for a start-up wholesale distribution/retail store that imports Mexican food and products. The business is ......

E-Commerce Agreement

This is a sample agreement whereby various products of a strategic partner are to be marketed on an unaffiliated company's ......

All Forms

Blogs

Customer Service Experience

Your relationship with your customers will make or break your business. Read up on how to improve your customer service, and see how other companies succeed or fail at this vital element of business.

Legendary Customer Service Is Just a "What If" Away

When you "own the complaint" even when you don't need to, you are opening the door to making your job more fulfilling. "Well, you need to call so-and-so..." or, "We don't do that here, you'll need to..." Then the employee hangs up the phone. If she's working retail and is ......

Use These Four "Do's" And A "Don't" To Implement Better Customer Service

Back in December, Service Untitled posted about a conversation he had with an executive at a Fortune 100 company not noted for customer service. The executive was much more interested in improving customer service than his company was. Service Untitled went on to write that he thought that many companies ......

A Book, 3 Blogs, And A Podcast That Contribute To The Customer Service Experience

The customer service experience involves more than just what a sales rep says to a customer. It's more about the environment in which the relationship is nurtured and the transaction takes place. Just as baking a cake requires many ingredients, so does building a legendary customer service experience that turns ......

All Bloggers