Intraco Systems Launches a Speech-Driven Directory Assistance Service.

Business Editors

BOCA RATON, Fla.--(BUSINESS WIRE)--July 18, 2001

Carriers Will Now be Able to Significantly Reduce Costs by

Utilizing Intraco's Advanced Speech Recognition System to Service

Caller Requests for Information Services

Intraco Systems,

Inc. (OTCBB:INSY) (OTCBB:INSY.OB), a leading provider of advanced speech recognition technology solutions and services, today introduced the X-Site Voice Powered Information Service(TM), a speech enabled telephone directory service. With this new service, telecommunication carriers can substantially reduce costs while providing customers with the same or better service.

The service enables carriers to provide requested listings without having to handle the call employing a live operator. Users interact with the system in the same way they request information from a live operator. The system provides the requested telephone number to the caller in a user-friendly human voice. Calls processed using Intraco's system are expected to generate cost savings averaging in excess of 50%, as compared to live operator-handled calls.

Revenue from "411" calls and other information services in the U.S. was $3.6 billion for 1998 and calls handled exceeded 8 billion. "The opportunity for telecommunications carriers to realize significant profit gains is extraordinary," said Jack Berger, President of Intraco. "We expect to be able to announce our first installation later in the year. This is a very important new product for Intraco and it continues to build on our proven track record of delivering commercially reliable speech and voice recognition based solutions."

About Intraco Systems

Intraco is the first service provider to offer next generation voice-enabled technologies as services, including a voice-activated outbound dialer, a voice-activated auto attendant, virtual telephony services and now, as a market leader, innovative, voice-enabled information services, all via centralized data centers, over a private, worldwide IP network. Founded in 1990, Intraco Systems, Inc. has built a solid reputation for bringing together converging voice, data and web technologies, with partners including AT&T, Motorola, IBM, Compaq, Microsoft and Cisco. For more information, contact Intraco Systems, Inc. at 3998 FAU Boulevard, Suite 210, Boca Raton, Florida 33431, USA at Tel: 561.367.0600, Fax: 561.367.9376, email them at info@intraco.com, or visit the Intraco website at http://www.intraco.com.

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