Small Business Resources, Business Advice and Forms from AllBusiness.com

Solutions.

VOIP RECORDING PORTFOLIO EXPANDED BY CTI GROUP INC.

CTI Group Inc., Indianapolis, a provider of VoIP call recording communications, has expanded its VoIP call recording portfolio to include SmartRecord Cards and Recording-enabled SIP Trunks.

With the addition of those products, the company claims it broadens the reach of VoIP call recording and helps reduce the initial capital investment for end users.

Both products use on-line interface to retrieve recorded calls. The SmartRecord Cards are 800-number cards that allow users to record calls on dema

In addition, make sure to read these premium articles also available with your free trial:

T T T
art_print Printart_email Email 16x16-digg-guy  Digg It delicious-small  del.icio.us

Related Resources

Free AllBusiness Articles

  • The essential Buyers' Guide tipsheets.
    • For this, our annual Buyers' Guide, the editorial team at Customer Interaction Solutions decided that it's not enough to tell you where you can buy from: it wouldn't be a complete Buyers' Guide if we didn't tell you how to go about buying. So in the interest of keeping it ......
  • TMC[TM] Labs Review.
    • NiceLog System NICE Systems 200 Plaza Dr., 4th Fl. Secaucus, NJ 07094 Ph: 888-577-6423; Fx: 201-617-9898 Web site: http://www.nice.com Price: Starts at $60,000 (100-seat contact center) and varies depending on size and configurations. NICE has also recently introduced NiceAdvantage, its under 100-seat contact center solution, with scaled-down capacity and pricing ......
  • SOLVING THE PUZZLE OF ENTERPRISEWIDE CRM.
    • To build loyalty and value, a company must be able to respond to its customers quickly, effectively and completely. While this goal may seem self-evident, achieving it is anything but. Many of the customer contact systems on the market today claim to offer all the features a company needs to ......
  • Alphabetical listings.
    • KEY M - Manufacturer V - Value-Added Reseller S - Service Provider C - Computer Software Developer a 1CTI (M,C) 904-543-9000 x316 www.1cti.com Products/Services: 49,159,160,161 Other: Linux Technology Voice Processing 1Point Commerce (V,S) 604-689-7995 www.1PointCommerce.com Products/Services: 105,114,117 3Com Corp. (M) 800-638-3266 www.3Com.com Products/Services: 20,107,115,159 a ABCConnect.BIZ (M) 818-934-9347 www.abcconnect.biz Products/Services: ......
  • The 2007 Speech Technology Excellence Awards.
    • Speech technologies are becoming so sophisticated that businesses are finding new applications for them practically every day. Thanks to advancements in the algorithms used to interpret speech, coupled with today's faster processors, we now have speech recognition systems in our cars and on our cell phones that can carry ......
  • E-learning and quality--a marriage made in heaven.
    • Ask a contact center manager to name the top five problems in his or her contact center and the manager will almost always mention agent turnover. While there are many reasons for this problem, overall employee dissatisfaction is usually at the top of the list. Managers often complain that training ......
  • Speech Technology Excellence Award[TM].
    • Finding cost efficiencies in the call center seems to be following Moore's law: that is, as more and more call centers implement various call center technologies, it becomes more and more difficult to "squeeze" cost savings on each phone call. Fortunately, there is one nascent technology that has yet to ......

Blogs

  • Blogs Help You Gauge Consumer Opinion
    • Want to know what your customers are thinking? You could try focus groups or online surveys. Those can be expensive and difficult to facilitate. How about trying blogs instead? There are two ways you can go about it. First, start your own blog with a goal of using it to ......
  • InstantTeleseminar.com: Product Review
    • I have been using IntstantTeleseminar for the last couple of months and I wanted to wait to make any recommendation until after I had some experience with it. Now I have and I can honestly say, I love it.
  • All Bloggers
Related Topics
Tools

Sponsored Links

Site Map | Contact Us | FAQs | About Us | Media Kit | Reprints | RSS Directory | Sign Up for Free Newsletters | Disclosure Policy

Copyright © 1999 - 2008 AllBusiness.com, Inc. All rights reserved.
No part of this content or the data or information included therein may be reproduced,
republished or redistributed without the prior written consent of AllBusiness.com.
Use of this site is governed by our Copyright and Intellectual Property Policy, Terms of Use Agreement and Privacy Policy.

Get In-Depth Company Information from Hoover's | Buy a D&B Credit Report | What is in Your Company's D&B Credit Report? | Article Archives
Online Business Database | Online Business Information | Email Marketing Lists | Sales and Marketing Solutions | Business Mailing Lists
Information and opinions on AllBusiness.com solely represent the thoughts and opinions of the authors and are not endorsed by, or reflect the beliefs of,
AllBusiness.com, its parent company D&B, and its affiliates.