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Business Exchange

Customer Service Experience

Link To An Excellent Post About Employee Satisfaction

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By Glenn Ross
Thursday, June 26 2008

T T T

Maria, over at Customers Are Always, just posted about the things employees consider important. Please read it and remember my last post on The Checklist For A Customer-Focused Culture. If you want to build a customer-focused culture, you're going to have to have experienced employees who are highly engaged with you.

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