- Solutions Spotlight
This month: Midsize Extended ERP for more than 10 verticals Movex Java v12, Intentia's enterprise management software suite, has ERP functionality to meet the extended supply chain and e-business requirements of collaborative businesses. Movex includes applications for customer relationship, supply chain, enterprise performance, human resources, and enterprise resources management; value ......
- 'Complete' package for auto buyers
TECHNOLOGY NEWS SUPPLY CHAIN Baan has pooled many of its applications to provide a complete solution for the automotive supply chain. iBaan for Automotive integrates enterprise resource planning (ERP), customer relationship management, supply chain management and collaborative private exchanges. It is designed to improve business-to-business collaboration, access to information portals, ......
- CRM and the customer-driven demand chain
HEADNOTE Much has been written about cost savings from supply chain management, but we believe greater benefits can accrue from creating a customer-driven demand chain. The demand chain covers all the business-to-business (b-to-b) partner relationships, touch points and business processes used to market, sell, service and distribute products to the ......
- CRM And The Customer-Driven Demand
Chain.
Much has been written about cost savings from supply chain management, but we believe greater benefits can accrue from creating a customer-driven demand chain. The demand chain covers all the business-to-business (b-to-b) partner relationships, touch points and business processes used to market, sell, service and distribute products to the end ......
- Consumer Goods Companies Can Boost Revenues Via e-CRM.
(Direct Intelligence).
A mid-sized consumer goods company can increase revenues up to 56 percent over an eight year time period by implementing e-CRM strategies, according to a new Datamonitor report. Entitled "Understanding the World of the Jetsons: The New Age of Building Customer Relationships," the study argues that employing e-commerce technologies will ......
- Consolidation looms in BI field.
Looking for a software solution in planning and budgeting? How about online analytics or data mining? What about customer relationship (CRM) management applications? Right now, there are companies jostling in each of these business intelligence submarkets, and the players include household names like IBM Corp., Microsoft Corp. and Oracle Corp.; ......
- EFFECTIVE CUSTOMER RELATIONSHIP MANAGEMENT THROUGH WEB SERVICES
HEADNOTE ABSTRACT Managing effective relationships with customers has become increasingly important in the era of constrained resources and global competition. The term Customer Relationship Management (CRM) encompasses all methodologies, strategies, tools, and other technology-based capabilities that help an enterprise organize and manage its customer relationships. The focus of CRM is ......