Weighing in on performance measurements: everyone knows it's important to measure logistics...

As the harsh lessons of the past 18 months have demonstrated, efficient and cost-effective logistics operations can play a role in determining which companies succeed and which ones fail. But as more organizations look to logistics as a basis for business competition, there is a greater need for managers to monitor the health of their logistics activities.

One way they can do that is by establishing meaningful metrics--one of the most difficult but essential jobs facing logistics managers today. Because logistics can be both a significant cost center and a source of co