- If you're going to compete, know the
issues.
It's not news that today businesses face major challenges globally, with the changes in Eastern Europe, Germany, the Middle East, the "1992" countries, Mexico, and Hong Kong by 1997. Our businesses must change faster and more effectively as competition grows more intense. I believe that companies that excel in three ......
- Auto Industry Quality Improves In latest J. D. Power
Study.
The automotive industry shows a second consecutive year of quality improvement despite record sales that have increased production demands, according to the recently released J.D. Power and Associates 2000 Initial Quality Study. The overall industry average shows a 5 percent reduction in reported problems over last year's results - the ......
- Downloads
SURVEY Says . . .Consumers, in a survey conducted by J. D. Power & Associates, cited the same key factors they use in determining the purchase of a gas-powered vehicle as they would use in the purchase of an electric vehicle. Therefore, says Power, the development of the EV market ......
- Should OEM ratings be public?
J.D. Power and Associates' decision to publicize ratings on top motorcycle manufacturers for the first time has drawn mixed reactions from OEMs. [ILLUSTRATION OMITTED] J.D. Power's new buyer satisfaction survey in itself is not new, as several of the industry's large manufacturers have used it over the past nine years ......
- Japanese Automakers Rank Higher Than Big Three In
Recent Benchmark Study.
Japanese auto makers always seem to get high marks for quality, supplier relationships and customer service by industry analysts. For example, in the annual J. D. Power study on initial quality shows consumers perceive Japanese vehicles to be superior in quality, fit and finish which suggests better product engineering. The ......
- AUTOMOTIVE WEIGHS IN ON THE Laser
HEADNOTE LASER WELDING HAS REPLACED SPOT WELDING ON MANY A PRODUCTION LINE-PARTICULARLY IN GERMANY-BUT WILL U.S. AUTOMAKERS BECOME MORE ACTIVE PARTICIPANTS? IMAGE PHOTOGRAPH 1 As the North American automotive industry tries to find solutions to solve its current production and marketing woes, executives are looking more closely at how laser ......
- Rethinking the IQ test: 2004 J. D. Power initial
quality survey consumers understand brands, not
sales-weighting.
J.D. Power conducts a technically sound, quality/satisfaction research program that apparently generates interpretations that are often misunderstood by consumers and some of the general media. One misunderstanding was brought to mind at an automotive-related luncheon when a long-time acquaintance, a detail-minded individual, asked how it was possible that Power rated ......