- Telewest launches IP CCTV over Evolved Ethernet.(Telewest...

TELECOMWORLDWIRE-1 March 2006-Telewest launches IP CCTV over Evolved Ethernet(C)1994-2006 M2 COMMUNICATIONS LTD http://www.m2.com Telewest Business, the business part of UK ISP Telewest Broadband, announced on ......
- NICE Offers New Capabilities for Compliance, Analytics, and VoIP

Wireless News 07-20-2006 NICE Offers New Capabilities for Compliance, Analytics, and VoIP WIRELESS NEWS-July 20, 2006-NICE Offers New Capabilities for Compliance, Analytics, and VoIP (C)2006 ......
- STOMP "BACKUP MYPC 4.0" SUPPORTS CD, DVD AND OTHER MEDIA.(Product...

Stomp, Inc., Irvine, Calif., creator of the acclaimed CD Stomper CD/DVD labeling system, has introduced the latest version of its BackUp MyPC data backup and ......
- Alcatel To Distribute Nice Systems' Recording Solutions For Call...

Nice Systems is a world-leading developer and provider of digital recording and quality measurement systems. The company s multi-media solutions include: Computer Telephony Integrated (CTI), ......
- NICE survey shows call centres value customer satisfaction more than...

TELECOMWORLDWIRE-14 May 2004-NICE survey shows call centres value customer satisfaction more than call-handling rates(C)1994-2004 M2 COMMUNICATIONS LTD http://www.m2.com Multimedia recording solutions provider NICE Systems (Nasdaq: ......
- Tektronix to Acquire Minacom

Wireless News 11-06-2006 Tektronix to Acquire Minacom WIRELESS NEWS-November 6, 2006-Tektronix to Acquire Minacom (C)2006 10Meters - http://www.10meters.com Tektronix, a provider of test, measurement and ......
- Making sense of workforce optimization.(Market Watch)

The benefits of workforce optimization have been proven, but nonetheless these technologies are growing in popularity slowly. According to analysts, the reluctance to purchase these ......
- Customer interaction monitoring: your key to measuring service...

MUCH HAS BEEN WRITTEN ABOUT the evolution from the call centre' to the `contact centre' or `customer interaction centre'. This is true for many service ......
- TELCHEMY INTRODUCES ACTIVE VOIP TEST PRODUCTS.

Telchemy, Incorporated, the global leader in Voice over IP (VoIP) Fault and Performance Management technology, has introduced a new range of active test products based ......
- Solutions.

VOIP RECORDING PORTFOLIO EXPANDED BY CTI GROUP INC. CTI Group Inc., Indianapolis, a provider of VoIP call recording communications, has expanded its VoIP call recording ......