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'Quality Is Free' legend Philip Crosby dies at 75.

By McKenna, Joseph F.
Publication: Quality In Manufacturing
Date: Saturday, September 1 2001

Philip B. Crosby, who championed the zero-defects concept and preached that "quality is free," has joined the ranks of such quality legends as Dr. W. Edwards Deming. Crosby, 75, died at a hospital in Ashville, NC, on August 19.

Crosby, whose home and worldwide consulting firm were in Winter Park, FL, died of complications of cancer, according to press reports.

A prolific writer, the author of the seminal Quality is Free gained the attention of mainstream manufacturing executives with his straightforward, real-world approach to continuous improvement. In esse

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