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Mobility solutions: new frontier in claim processing. (Technology Showcase).

By Benkaim, Robert
Publication: Claims
Date: Tuesday, July 1 2003

Mobility solutions represent a new frontier in claim processing by offering such business benefits as reduced transaction costs, increased customer satisfaction and retention, and enhanced efficiency. Additionally, mobility initiatives can enable carriers to differentiate themselves based on service, providing added value that can offset premium charges.

Consider the following scenario, which helps to clarify how mobility solutions can ultimately reduce duplicate entries, efficiently move the claim settlement process into the field, and streamline administrative functi

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