- Ten Rules for Great Customer Service
Strong customer service is essential for sales success. Live these 10 basic rules.
- SATISFACTION GUARANTEED
HEADNOTE A new study prescribes specific and proven methods that deliver superior customer service and achieve extraordinary levels of buyer satisfaction. IMAGE ILLUSTRATION 1 YOU'VE GOT A GREAT LOCATION, your homes are priced right, and no one can beat you on design. But, while traffic and sales are brisk, and ......
- J.D. Power ranks Kyocera tops in copier customer satisfaction
Kyocera ranks highest in satisfying customers with copiers, according to J.D. Power and Associates' 2005 Copier Customer Satisfaction Study. The study measures the satisfaction of key business decision makers with copiers based on three factors. In order of importance, they are product (50 percent), sales (33 percent), and service (18 ......
- J.D. Power ranks Kyocera tops in copier customer satisfaction
Kyocera ranks highest in satisfying customers with copiers, according to J.D. Power and Associates' 2005 Copier Customer Satisfaction Study. The study measures the satisfaction of key business decision makers with copiers based on three factors. In order of importance, they are product (50 percent), sales (33 percent), and service (18 ......
- DirecTV, WOW Top J.D. Power Study
Satellite provider DirecTV ranked highest in customer satisfaction in three regions and cable overbuilder WideOpenWest was tops in one region among cable and satellite providers, according to a J.D. Power and Associates study released last week. The 2007 Residential Cable/Satellite Satisfaction Study measured customer satisfaction in four geographic areas: North ......
- J.D. POWER: SUNTRUST MORTGAGE RANKS TOPS IN CUSTOMER SATISFACTION
SUNTRUST MORTGAGE INC., RICHMOND, Virginia, ranked the highest in customer satisfaction among home mortgage servicing companies, according to a new study by J.D. Power and Associates, Westlake Village, California. The inaugural study, J.D. Power and Associates 2005 Primary Mortgage Servicer Study^sup sm^, measured customer satisfaction with the nation's largest mortgage ......
- J.D. Power: SunTrust Mortgage ranks tops in customer
satisfaction.
SUNTRUST MORTGAGE INC., RICHMOND, Virginia, ranked the highest in customer satisfaction among home mortgage servicing companies, according to a new study by J.D. Power and Associates, Westlake Village, California. The inaugural study, J.D. Power and Associates 2005 Primary Mortgage Servicer Study[SM], measured customer satisfaction with the nation's largest mortgage servicers ......