Micro Vane releases Version 8.3 of dBEV, announces customer service improvements Micro Vane Inc. released version 8.3 of its dBEV software program late in 1993, a year that also saw the Kalamazoo, MI, company take several steps to strengthen what it calls its first priority--customer service.
"We added three more people who will be responsible for contacting our customers on a regular basis, we enhanced our internal software program that governs customer support services, and we made a commitment to greatly expanding the number of regional seminars we offer for customers,"