Professional Development Group Changes Name toKnowledge Impact; Names James Waldron President...

WAYLAND, Mass.--(BUSINESS WIRE)--Nov. 16, 1999--

New Initiatives Strengthen Company's Position as the Leader in

Training and Performance Support for Enterprise Solutions

Professional Development Group, Inc. (PDG, Inc.) announced today that it is changing its name to

Knowledge Impact, Inc., signifying the company's position as a leading provider of Web-based knowledge portals and training solutions for enterprise applications. The new name represents the company's key focus -- to make a serious impact on their clients' day-to-day operations by providing knowledge at their fingertips. The company also announced that it has appointed James Waldron as its new president and chief executive officer. Under Waldron's leadership, Knowledge Impact will continue its commitment to provide world-class knowledge solutions for customer relationship management (CRM), enterprise resource planning (ERP), proprietary, desktop, and technical applications for Fortune 100, 500 and 1000 companies.

Waldron, a recognized leader in CRM and defining new technology markets, brings nearly 20 years of experience to Knowledge Impact. Most recently, he served as president and chief operating officer at Applix, Inc., a leading provider of Web-based, front office business solutions. Waldron's ability to expand Applix's business from UNIX desktop software to CRM and Business Intelligence software was instrumental to the company's increased revenues and market share in the CRM space, where it is now recognized as a leading player. Prior to joining Applix, Waldron served as vice president of Business Development at Microtouch Systems, Inc., where he was responsible for establishing corporate partnerships and developing the company's acquisition strategy. Waldron has also served as president and CEO of Visage, Inc.

"Knowledge Impact offers all of the necessary elements to help businesses succeed with technology," said Waldron. "Our e-knowledge portals empower our clients with just-in-time business and application context that allows them to make intelligent decisions for their customers. I am excited about the potential of our premier knowledge product line, and I look forward to working closely with the Knowledge Impact management team."

Providing World-Class Training and Performance Support Solutions

As one of the nation's largest educators of enterprise-wide applications, Knowledge Impact develops and delivers world-class computer training and performance support solutions for Americas most successful companies. The company provides the business process and application knowledge tools necessary to empower end-users at their desktop. Knowledge Impact works hand-in-hand with the company's project team to determine which training products and services would be most beneficial to their users. Additionally, the company's technology-based delivery methods, such as its computer/Web-based training and performance support systems, allow for faster deployment of enterprise solutions.

About Knowledge Impact

Knowledge Impact, Inc. (formerly PDG, Inc.) is a privately held company that provides end-user training and performance support solutions for large-scale applications. For nearly 20 years, the company has earned a reputation for excellence in providing highly effective, custom, integrated training solutions to Fortune 100, 500, and 1000 companies. Headquartered in Wayland, Mass., the company's offerings include Web-based Knowledge Portals, Training Consulting Services, Instructor Services, Computer and Web-based Training, and Course Materials. For more information, visit the company's Web site at www.kimpact.com.