The Home Depot Expands Commitment toDoubleVision.

KENNESAW, Ga.--(BUSINESS WIRE)--Nov. 2, 1999--

The Home Depot, the world's largest home improvement retailer, counts on Tridia's DoubleVision(R) to provide remote control capability to their worldwide computer network. To ensure continued use of DoubleVision on all their Unix systems,

DoubleVision meets the demands of system administrators by providing full remote control capability to the Unix environment. It allows one user to see another user's screen and take control of their keyboard remotely. Unique terminal translation capabilities adapt to each terminal environment automatically and screen reformatting is handled on the fly.

Since each store has its own system, the constant calls for system support can be overwhelming. Mr. Mike Anderson, Home Depot's VP of IS Technology, relies on DoubleVision to help solve problems quickly before they become a crisis. "With more than 180,000 associates, who are servicing our customers, DoubleVision is providing our Store Support Center with the ability to better service our associates in 'real time' mode," states Anderson. "The ability to reach out and capture and control any terminal significantly reduces our support costs, because our eyes and hands can be anywhere in the enterprise without the expense of travel."

In addition to enhancing their help desk performance, The Home Depot uses DoubleVision extensively in their training efforts. An expanding associate base, along with constant software updates, creates a real need for training. However, on-site training, especially for large, multi-unit retailers, can be extremely costly. DoubleVision eliminates the need for on-site training visits. According to Anderson, "We are able to perform training over the wide area network, utilizing any of the 30,000 terminals our associates may be using." This spot training increases employee confidence, keeping productivity high and mistakes low.

"The Home Depot's expanded implementation of DoubleVision on their AIX-based in-store processors underscores the tremendous benefit DoubleVision is providing to the retail industry," said Vincent Frese, CEO of Tridia. "For The Home Depot, the pressing need is to support an ever expanding user base located around the world. We are pleased to provide a solution that satisfies this need. DoubleVision helps The Home Depot minimize support and training expenses while increasing user productivity and competence. This ultimately translates into more satisfied customers -- the goal of every business."

About The Home Depot

Founded in 1978, The Home Depot currently operates 864 stores in the United States, Canada, Puerto Rico and Chile. The company posted gross sales of $30.2 billion in fiscal 1998. Presently, The Home Depot employs 190,000 associates. For six consecutive years, the company has been ranked by Fortune magazine as America's Most Admired Specialty Retailer. Its stock is traded on the New York Stock Exchange (NYSE:HD) and is included in the Standard & Poor's 500 Index.

About Tridia

Tridia is a privately owned, Atlanta-based software development company. Founded in 1987, its focus is primarily on the development of systems management and host access solutions. Tridia markets its products to VARs, small to medium sized businesses and Fortune 1000 companies seeking to improve their system access. For more information visit Tridia's Web site at http://www.tridia.com.

DoubleVision is a registered trademark and Tridia is a trademark of Tridia Corporation. All other names are trademarks of their respective manufacturers.