Ernst & Young Supports Siebel eBusiness2000.

Business/Technology Editors

NEW YORK--(BUSINESS WIRE)--April 18, 2000

Global consulting powerhouse Ernst & Young LLP today announced its support for Siebel eBusiness 2000, a complete and comprehensive family of eBusiness applications software available now. Siebel eBusiness

Ernst & Young's implementation of Siebel eBusiness 2000 allows organizations to increase their productivity, enhance customer satisfaction and maximize revenue and profit by maximizing value in every customer interaction -- anytime, anyplace, in any currency and in any language.

As part of its strategic alliance with Siebel Systems, Ernst & Young will market and sell targeted solutions by leveraging Ernst & Young's highly regarded industry experience and the rich functionality and scalability of Siebel eBusiness 2000. Ernst & Young has established a track record of referenceable Siebel implementations in industries such as High Tech, Insurance, Finance and Consumer Goods. Its ability to scale to different customer types and industry groups has helped position Ernst & Young prominently in the marketplace.

eBusiness Strategy

Ernst & Young will benefit its customers by leveraging Siebel eBusiness 2000 product strengths, including an expanded line of Siebel.COM applications for direct selling, marketing, customer service and eCommerce capabilities. Ernst & Young's Siebel Strategic Consulting Alliance and client-focused vision of eBusiness already has helped an impressive roster of companies begin to reap the promise of eBusiness: expanded market reach, streamlined processes and a wellspring of productivity and profitability.

"The combination of the expanded line of Siebel.COM applications in Siebel eBusiness 2000 and Ernst & Young's strong change management and integration capabilities will provide our joint clients with all the resources necessary to capitalize on the enormous benefits of eBusiness solutions," said Izzy Franco, leader of Ernst & Young's Siebel practice. "Siebel eBusiness 2000 offers a broad range of best-of-class functionality, which will help mutual customers add tremendous value to every customer interaction."

Joint Collaboration at The Centric Group

The Ernst & Young and Siebel Systems joint strategy is clearly showcased in their state-of-the-art solution center, The Centric Group. A first-of-its-kind collaboration between eBusiness market leaders, the Centric Group provides corporations with a single source for strategizing and demonstrating end-to-end eBusiness solutions.

The Centric Group works with clients to define new customer interaction strategies based on business objectives, tests new technologies and creates roadmaps for rapidly moving their business forward. It also provides education, diagnostic tools for benchmarking, business case analysis, optimization and transformation solutions. "The Centric Group is a state-of-the-art solution center for demonstrating the benefits of Siebel eBusiness 2000 and the power of our alliance with Ernst & Young," said Bruce Cleveland, vice president, Alliances at Siebel Systems. "We look forward to working with Ernst & Young to enable profitable eBusinesses."

About Ernst & Young

Ernst & Young (www.ey.com) is one of the world's leading providers of dot-company services in consulting, assurance, corporate finance and tax. More than 85,000 people around the world act as creative catalysts, joining forces with clients to do all it takes -"From Thought To Finish"(tm) - to achieve positive, significant change. E&Y pioneered the development of advanced solutions that connect clients, partners and employees with E&Y resources and knowledge to help them rapidly reach their goals. Ernst & Young's Customer Relationship Management (CRM) practice works with corporations worldwide to set the strategy, develop the operational capabilities and create the technology infrastructure to grow their business by targeting, developing and retaining a profitable customer portfolio. Ernst & Young refers to the U.S. firm of Ernst & Young LLP and other members of the global Ernst & Young organization.

About Siebel Systems

Siebel Systems, Inc. (Nasdaq:SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software enabling multi-channel sales, marketing and customer service systems to be deployed over the Web, the call center, field sales and service, and reseller channels. Siebel Systems' sales and service facilities are located in more than 28 countries. For more information, please visit Siebel's Web site at www.Siebel.com.