DENVER -- Jabber, Inc. today announced the immediate availability of JabberNow 1.1, the first major upgrade of the enterprise instant messaging (EIM) appliance which Jabber, Inc. launched to rave editorial reviews in late 2005. The company reports strong customer enthusiasm across its targets in
"In our user support center, JabberNow has streamlined the way we communicate and collaborate on projects and trouble tickets, especially time-sensitive items," said Michael Skiles, user support agent for Ropes & Gray. "It has made it easier for us to multitask, escalate trouble tickets, find resolutions, and ultimately notify their owners that a solution has been reached, which is elevating our level of user satisfaction."
JabberNow 1.1 provides out-of-the-box interoperability with GoogleTalk. The product also includes the AIM(R) Gateway from Jabber, Inc. which provides a sanctioned, secure, and auditable way for JabberNow customers to communicate with AOL's more than 41 million AIM service users nationwide. JabberNow 1.1 also includes optional add-on support for Microsoft's Active Directory.
In addition to the Message Archiving Lite that ships standard on all JabberNow appliances, a more full-featured Message Archiving Plug-in with enhanced reporting functionality is also available for sale with JabberNow 1.1.
"The new reporting functionality of the Message Archiving Plug-in enables keyword-, user-, and text conferencing room-specific searches of the message archive," said Joe Hildebrand, chief technology officer for Jabber, Inc. "Administrator sessions are now encrypted and we provide comprehensive security for server-to-server communications. This is of particular importance to customers in very sensitive environments such as those where Securities and Exchange Commission (SEC), Health Insurance Portability and Accountability Act (HIPAA), American Bar Association, and other compliance requirements weigh heavily."
For existing owners of JabberNow appliances, JabberNow 1.1 is available as a free software upgrade. To purchase JabberNow online, please visit http://www.jabberstore.com/jabbernow.html. For more information about JabberNow, please visit http://www.jabber.com/index.cgi?CONTENT_ID=681, send an email to info@jabber.com, or call 303-308-3294.
Along with IBM Lotus, Jabber, Inc. will be participating in a free Webinar entitled "Instant Messaging: New Developments in Presence, and Real Time Information Interchange" hosted by Ferris Research on May 17, 2006 at 11:30 a.m. EST. To register for this free event go to http://www.surveymonkey.com/s.asp?u=165692073306.
ABOUT JABBER, INC.
Jabber, Inc. is a leading provider of real-time presence and messaging solutions. More than seven million users -- representing hundreds of telecommunications carriers/operators, financial institutions, government agencies, higher education institutions, logistics companies, and other organizations -- have licensed the Jabber XCP commercial server to underpin carrier-class real-time, presence-powered applications including desktop and wireless IM for enterprises and consumers, real-time trading systems, and government intelligence systems. The JabberNow IM appliance is targeted to small and medium businesses, that require secure, interoperable, and compliant business-class IM. Jabber Inc., a 2005 EContent 100 Award Winner and a 2005 Red Herring 100 Award Finalist, counts Arcelor, AT&T, BellSouth, CapWIN, EDS, FedEx, France Telecom, HP, Lehman Brothers, McKesson, Orange, Portugal Telecom, and Wanadoo amongst its customers. Jabber, Inc.'s investors include France Telecom, Intel Capital, Intel's strategic investing arm, Jona, Inc., and Webb Interactive Services, Inc. Visit www.jabber.com or send an email to info@jabber.com for more information.