It's 7:20 AM Monday Morning.

Back in August 2006, I wrote a post proposing that my car dealer add Wi-fi access to the customer waiting area. Stopping in for service a month or so ago, I noticed a router on the wall. This morning I'm sitting in the waiting area while they're changing my oil.

Here's what I like. I'm getting a competitive price with service just as fast as the fast-lube places, plus I trust these folks. But I'm doing business here because I'm able to get work done while I wait. I've already got my "to do" list done for the day and after I publish this I'll move on to the next item on my list. I'll arrive at work with a head start on the day.

I like that.

If you have a customer waiting area, do you offer your customers Internet access?

Time to go back to work...

Regards,

Glenn