Online learning can reduce training costs.(Technology: property-management systems)

Companies that offer property-management systems are using online training to help hotels reduce their implementation costs.

"Hotels want better service at lower costs from vendors, and Internet-based training is ideal for that," said Michael Squires, president of Softscribe, a technology consulting company based in Atlanta. "Many PMSes have training built in that hotels can access whenever they need, rather than requesting a trainer after the need has been identified."

Pegasus Solutions offers PegasusCentral, an application-service-provider-based PMS that's