Leading... or Losing?

The IASA 2007 annual conference theme, "learning today, leading tomorrow," may sound a bit cliched-until you consider insurance carriers that have incorporated a similar theme into their corporate cultures-cultures that espouse insurance industry-specific professional development.

Take Indianapolis-based WellPoint, a health benefits company that serves about 28 million medical members and 80 million specialty members in the United States. With more than 38,000 employees, the organization owns Blue Cross and/or Blue Shield plans in 13 states. Apparently, WellPoint belie