TQM for applications.(Total Quality Management)

Computer professionals frequently discount the theory of Total Quality Management (TQM). TQM is a philosophy that can benefit everyone within an organization, but it frequently alienates those who it attempts to attract, especially if stated purposes are reduced to single, empty phrases that give no direction. Goals should be specific, and be relevant to the employee's work. Part of TQM is doing a work-flow analysis, to see how the organization really works. Such an analysis is often difficult, especially because it is difficult to chart the predominately mental work that the programmer