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Emergency Medical Associates Improves Emergency Department Care with BusinessObjects 6.5.

SAN JOSE, Calif. -- EMA's Director of Data Management Will Share Company's Business Intelligence Best Practices at Business Objects 2004 International User Conference

Business Objects (Nasdaq:BOBJ), the world's leading provider of business intelligence (BI) solutions, today announced that Emergency Medical Associates (EMA) has deployed BusinessObjects(TM) 6.5 to manage emergency room operations and track disease outbreaks as part of a state-wide biosurveillance system. At the Business Objects 2004 International User Conference November 7-10, 2004, in Grapevine, Texas, Jonathan Rothman, EMA's director of data management, will share how EMA uses Business Objects solutions to implement customized dashboards to help improve emergency department care and improve patient satisfaction.

Four years ago, EMA started its Business Objects implementation with the goal of using customized dashboards to improve emergency department operations in its 16 hospitals throughout the New Jersey and New York metropolitan areas. Today, that vision has expanded and the company is now using BusinessObjects 6.5 to manage emergency room performance, as well as to promote early detection of disease outbreaks to prevent widespread epidemics. BusinessObjects Dashboard Manager provides a dashboard framework and analytical capabilities that enable EMA to combine and report against huge volumes of data in a timely manner, ultimately helping the company to provide better patient care.

Jonathan Rothman, director of data management for Emergency Medical Associates since 1998, has been the primary architect, developer and manager of the company's Emergency Medicine Analysis and Reporting System (eMARS) data warehouse project, which houses over five million emergency department patient encounters. Rothman will share with user conference attendees how EMA built a comprehensive business intelligence infrastructure to help achieve its goals for improving emergency operations.

"Early detection is obviously a key to our success. BusinessObjects 6.5 helps us accomplish this by providing the tools for combining and reporting against huge volumes of data in a timely manner," said Jonathan Rothman, director of data management at Emergency Medical Associates. "I am looking forward to presenting EMA's success at the Business Objects 2004 International User Conference and sharing how the power of dashboards has transformed our business and made us more efficient."

"EMA represents the perfect example of a company who understands the vital importance of maintaining visibility across its emergency room network with dashboards from Business Objects," said Patrick Morrissey, director of enterprise performance management marketing for Business Objects. "Dashboards containing alerts, scorecards, analytics, and reports are key to improved enterprise performance management. With dashboards from Business Objects, users can monitor key business metrics, analyze performance issues, and set goals for the future. We are pleased that Jonathan Rothman will share EMA's success with Business Objects at our International User Conference."

The Business Objects 2004 International User Conference will take place November 7-10, 2004 at the Gaylord Texan Resort in Grapevine, Texas. For more information or to register, go to http://www.businessobjectsevents.com/userconference04/.

About Business Objects

Business Objects is the world's leading business intelligence (BI) software company. Business intelligence enables organizations to track, understand, and manage enterprise performance. The company's solutions leverage the information that is stored in an array of corporate databases, enterprise resource planning (ERP), and customer relationship management (CRM) systems.

Popular uses of BI include enterprise reporting, management dashboards and scorecards, customer intelligence applications, financial reporting, and both customer and partner extranets. These solutions enable companies to gain visibility into their business, acquire and retain profitable customers, reduce costs, optimize the supply chain, increase productivity, and improve financial performance.

In December 2003, Business Objects completed the acquisition of Crystal Decisions, the leader in enterprise reporting. The combined product line includes software for reporting, query and analysis, performance management, analytic applications, and data integration. In addition, Business Objects offers consulting and education services to help customers effectively deploy their business intelligence projects.

Business Objects has more than 26,000 customers in over 80 countries. The company's stock is traded under the ticker symbols NASDAQ: BOBJ and Euronext Paris (ISIN: FR0004026250 - BOB). It is included in the SBF 120 and IT CAC 50 French stock market indexes. Business Objects can be reached at 408-953-6000 and http://www.businessobjects.com.

Business Objects, the Business Objects logo, BusinessObjects, WebIntelligence, Crystal Enterprise, and Crystal Reports are trademarks or registered trademarks of Business Objects S.A. or its affiliated companies in the United States and/or other countries.

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