SKOKIE, IL--(BUSINESS WIRE)--August 3, 1998--
Geared to mid-market and business units of Fortune 1000, new
service designed to reduce risk and increase ROI on technology investments without relying on internal IT staff.
Forsythe Solutions Group, Inc., Hewlett-Packard's No.
Geared to the mid-market and business units of Fortune 1000 companies, ESMS is designed to reduce risk and increase ROI on technology investments by providing a total systems management service. Because the service is remote, it eliminates the need for an internal IT staff to handle daily systems management responsibilities, which is a key benefit due to the critical shortage of IT talent in today's marketplace.
"We developed Forsythe's unique ESMS solution to give customers the ability to proactively manage system performance on a 24 x 7 basis, without having to rely on an internal IT staff," said Michael L. Nelson, President of Forsythe Solutions Group. "ESMS addresses critical challenges companies face today, such as finding a way to effectively manage their networks/systems/desktops when skilled IT talent is difficult to recruit and maintain. With ESMS, customers leave IT systems management to Forsythe, so they're free to focus on 'big picture' issues such as ensuring IT systems support overall business goals and drive bottom line profitability."
Specifically, the ESMS solution provides cost-effective network/systems management staffing, 24-hour system and device monitoring, asset management, demand prediction, timely maintenance dispatch and service level agreements and documentation. Service level agreements provide methodologies and processes to deliver mission-critical applications based on agreed-upon service levels.
ESMS is built upon HP's IT Service Management (ITSM) suite of software products and is integrated with HP Openview Network Node Manager, ITO, ITA, DTA and ManageX products. A presentation on the development of ESMS, Forsythe Solutions Group's ITMS Strategy, will be given by Dan Gallagher, Director of ESMS for Forsythe, on August 5 at 7:30 a.m., Room 1A, at the HP World Conference.
Forsythe Solutions Group is a nationwide total IT infrastructure provider that offers value-added, "best of breed" technology solutions including hardware, software, implementation services and financing options. As a total solutions provider, the company has teams of technical experts that design and provide a wide range of implementation services for UNIX/Open systems, networking, PC/NT, storage solutions, ERP solutions and ESMS solutions. Forsythe also operates a multi-vendor benchmark lab facility.
Forsythe Solutions Group is based outside of Chicago in Skokie, IL and has 25 branches throughout the United States. Forsythe has a 27-year history of providing services to over 1,500 customers -- 25% of whom are Fortune 1000 companies - at over 6000 locations throughout the United States. The company's 1997 earnings were $280 million, up from $150 million in 1996. For more information on Forsythe Solutions Group, visit the company's Web site at www.forsythesolutions.com.
CONTACT: Sally Buchanan
Director, Marketing Services
sbuchanan@forsythemca.com
HP World Booth # 304
or
Suzette Sexton
Outlook Marketing Services
(847) 509-3099
ssexton@interaccess.com