Process engineer Daniel Bourgeois got plenty of on-the-job training designing injection molding tools for IBM's chip operations. But when he switched from electronic components to toy manufacturing, his career challenges suddenly got steeper.
At IBM, Bourgeois averaged two production tools a year. As vice president of R&D at Ritvik Holdings Inc., which has the largest plastic-injection operation in Canada, Bourgeois manages about 50 times that number, built by subcontractors in the U.S., Europe, and Asia. Integrated circuits have tight tolerances, but those for Ritvik's