4. Trusting Customers to Pay Their Bills
Trusting people to pay their bills can be a huge mistake. Be sure you know with whom you are doing business. Check them out, and
5. Displaying Negative Emotions
Displaying anger, being rude or egotistical, whining, complaining, and crying will lose you customers. Don’t cuss in person, on the phone, or in correspondence, even if your colleagues do. Chances are you will eventually be labeled foul-mouthed. Yelling at or arguing with your customers and associates will label you a hothead or a problem, and you will alienate them. If you only think about yourself or are openly rude, people will run, not walk, in the other direction, and you will pay a heavy price.