Call me Pollyanna. I don’t think I am. I just read about the
law student, Brian Ascher, in
Contrast this honest Abe with a nationally recognized time management expert whose recommendation really bothered me. This expert has a home office and doesn’t want to be distracted with the unannounced visits of neighbors during the business day. This is the advice that the time management expert gives to corporations with home-office based employees so they can be more productive. The advice is to do what the expert does when the neighbors come around. The expert goes to the door with a cordless phone, opens the door and pretends to be on the phone. Then the expert mouths to the neighbor, “I’ll call you later” still pretending to be talking with someone. The time management expert does call back in the evening when the timing is better. That talking on the phone charade sounded so dishonest and false to me. What’s wrong with not answering the door (which seems like the door equivalent of letting your phone calls go to voicemail)? What about simply saying, “Hi. I’m in the middle of a project. Can I call you back tonight?” What are your thoughts on that charade versus being honest?
I guess why I found it so false is that the charade goes beyond doing nothing. Doing nothing would have been simply not to answer the door. That would be like not saying something to someone who has food stuck in their teeth. I know it’s hard for some people to tell others if they have broccoli stuck to their teeth. I simply say, “I’m sure you would want to know. I know I would. You have some food stuck in your teeth.” In all my years of speaking up, I’ve never had anyone say, “I wish you hadn’t told me.”
I don't have an issue with saying you're prepping for a conference call or working against a deadline, but the phone thing was a bit much. It would be really funny if it started ringing during one of his performances.
Comment By: Leslie | 1/28/08 at 7:04 PM Do you answer the door?It's nice to ignore niggling problems like neighbors at the door when you want to keep your nose to the grindstone in your home office - but what if it is the neighbor going out of their way to tell you there is a fire? Maybe you should be answering the door as a policy with a strong, simple and polite way of getting rid of unwanted callers. That is what you would do in a professional context, in an office building. Why wouldn't you do the same thing in your home office? Then there is the issue of your personal security and home security. What if it's someone who has targeted you as a home-alone work-at-home person? Are your doors and windows set up to allow communication and air flow while restricting access to you and your home? Security doors, window alarms and plain old common sense come into play. If you are interested in more options here, take a look at this article for the home based business person: http://www.SurveillanceEquipmentandPersonalSecurity.com/hbs1 ...
Comment By: R.T. Hág | 1/29/08 at 12:59 AM Do you answer the door?Well, I am with you in always believing that honesty is the best policy. I don't have many neighbors that come knocking but as a work at home mom with nearby kid and parent neighbors who regularly stop for a visit I do sometimes have visitors or phone calls when I am working. I just tell the truth-I'm in the middle of a project-or I call back or stop by later when I'm no longer working. But answering the door while pretending to be on the phone seems a bit much. Why not just ignore the knocks or tell the truth? And it sure would be funny if the phone rang during one of the performances!! Love it!
Comment By: Kathy Murdock | 1/29/08 at 6:48 PM Do you answer the door?I work out of my home on most days and it can be quite interruptive to have knocks on the door, but I agree with you on the lying. I would simply tell them I am busy working or not answer the door altogether. Security is another factor. We all tend to think that bad things happen at night under the cover of darkness, this is not true. Crimes happen at all times of the day and stay at home professionals are at risk. Positions at offices are not as apt to get targeted due to someone being within earshot. Stay at home workers can be thrown off their guard if they are busy or on the phone and simply not take any precautions and instinctively open the door to see who so rudely broke their concentration. Always beware if you are not expecting someone and don't just open the door because this is your "place of business" and it?s in the middle of the day. Chances are on most streets there is no one who would hear or see anything. All it takes for a criminal to gain access is for you to let your guard down and open that door just an inch or two and BAM!, they are in. I have a very trusting tendency and as such have left my door open on occasion with the storm door shut and locked. One day when I was expecting one of my employees to stop by, I left it unlocked. I was in my office, walked around the corner towards the door and there was a huge man standing in my front doorway, which was not my employee! Luckily for me he was a sales person that I had previously talked to and not met that had stopped by to bring me some information. I can tell you that cured me of leaving the door open and now they will just have to wait until I can get to it to answer, or not!
Comment By: Kim | 1/31/08 at 1:04 AM Do you answer the door?You're really right to bring up the security issue. Very important.
Comment By: Leslie | 1/31/08 at 8:33 AM Do you answer the door?