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British Telecom drives HR BPO in the telecom sector with 10-year partnership with Accenture HR...

BT and Accenture signed a landmark deal for global HR business process outsourcing (BPO), which will help create a global delivery model for full-service HR deals for many major global enterprises over the next couple of years. Research from the Yankee Group shows that BPO is now firmly entrenched within the telecommunications sector. Accenture has secured itself $575 million over 10 years in the largest-ever contract renewal for HR BPO services. Accenture extends the length and geographic scope of the original five-year contract signed in August 2000. BT evaluated some alternativ

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