COPENHAGEN, Denmark -- MACH, one of the leading providers of inter-operator solutions to the telecommunications and data industry worldwide, today announced that it has introduced a roaming fraud protection solution to help mobile operators detect fraud proactively and more effectively. The new
To enhance its MACH Fraud Protection solution, MACH is also announcing that it has partnered with Fair Isaac Corporation to integrate its RoamEx(R) roamer data exchanger in its existing data centre. The agreement will enable MACH to strengthen its global coverage and increase visibility through Near Real-Time call records into the North American mobile industry where the RoamEx solution currently processes 95 percent of all roaming call records.
Lars Torpe Christoffersen, Chief Executive Officer of MACH said: "Fraud is an ever increasing challenge to our clients in the mobile community. Our new fraud protection service builds further on our commitment to help assure their revenues." He continued: "The RoamEx solution matches our high standards for quality and client support and with its wide coverage in the Americas our fraud protection service will achieve global reach - all key requirements for efficient and reliable fraud protection."
"We expect the partnership between Fair Isaac and MACH will introduce a new era in roaming fraud protection for mobile operators worldwide," says Mike Gandolfo, VP of Fair Isaac's Telecom Solutions. "We are confident that the companies' joint effort to establish roaming visibility on a global scale will prove to be very valuable for all mobile operators."
The Near Real-Time Exchange of roaming data introduced in the new MACH Fraud Protection solution provides visibility of subscribers' roaming calls minutes after call completion. This will bring down delays in the information exchange and speed up fraud detection from days to less than an hour. Today, mobile operators perform roaming fraud detection procedures up to several days after the calls are completed, which frequently result in significant losses. As part of the solution, MACH is also launching a fully outsourced 24/7 surveillance service of the subscribers designed to detect and alert fraud through a new adaptive analysis process based on the Near Real-Time roaming data.
Mobile roaming fraud occurs when a subscriber who does not intend to pay is roaming and taking advantage of the lack of visibility in the visited network. According to the Communications Fraud Control Association, the total annual loss of fraud is estimated to be USD 35-40 billion worldwide. Roaming fraud is estimated to be around 10 percent of the overall total. On top of this, 80 percent of all telecom companies have stated that global fraud losses are still increasing.
About Fair Isaac
Fair Isaac Corporation (NYSE:FIC) makes decisions smarter. The company's solutions and technologies for Enterprise Decision Management give businesses the power to automate more processes, and apply more intelligence to every customer interaction. Through increasing the precision, consistency and agility of their decisions, Fair Isaac clients worldwide increase sales, build customer value, cut fraud losses, manage credit risk, reduce operational costs, meet changing compliance demands and enter new markets more profitably. Founded in 1956, Fair Isaac powers hundreds of billions of decisions a year in financial services, telecommunications, insurance, retail, consumer branded goods, healthcare and the public sector. Fair Isaac also helps millions of individuals manage their credit health through the www.myfico.com website. Visit Fair Isaac online at www.fairisaac.com.
About MACH
MACH provides advanced inter-operator solutions to the telecommunications and data industry worldwide assisting clients to develop and secure existing and new revenue streams. The company focuses on clearing and billing services within roaming, Interconnect, EDI and WLAN as well as value added services, including business intelligence, revenue assurance, fraud detection, re-pricing and MMS Interworking. For further information please visit www.mach.com.