iCOMS Announces Organization Enhancement and RefocusedServices Alignment Under New Executive to...

Business/Technology Editors

NASHUA, N.H.--(BUSINESS WIRE)--May 17, 2000

Leading Provider of Managed Internet Commerce Expands

Solutions-Based Service Offerings

iCOMS, Inc., the leading provider of Managed Internet Commerce(SM) services, today announced that

Lance Travis has been named Vice President, E-Business Solutions. Travis will guide product strategy and implementation initiatives to support the company's emphasis on e-business solutions. iCOMS(TM) e-business solutions are being focused to better meet the needs of customers and position the company to address critical requirements of key industry segments in the business-to-consumer and business-to-business arenas. The company recently announced new features and utilities for its Order Management Services and unveiled its new Risk Management Services solutions. iCOMS will soon add to its suite of services by expanding its Applications Management Services solution.

Travis joins iCOMS from AMR Research Inc. - an industry and market analysis firm specializing in new Information Technology initiatives - where he served as Vice President and Service Director, E-Business Infrastructure. While at AMR, Travis provided strategic consulting on vendor and product selection, technology architectures, and implementation planning for some of the world's leading companies. Prior to AMR, he held positions as Vice President Engineering and Technical Sales, and Director of Internet Technologies, at DASCOM Inc., where he led the development of International business relationships for distribution of the company's Internet and Intranet applications and products. Travis also served as Director of Web Technologies and Business Area Manager while at Open Software Foundation Research Institute, and held various positions while at Hewlett-Packard Company.

"iCOMS is poised to take advantage of the rapidly-expanding market potential of Internet commerce," said Larry Mihalchik, CEO of iCOMS. "The addition of Lance to our management team and our strong commitment to clients' needs will allow us to deliver even higher levels of service and satisfaction to the market. By continuing to enhance our infrastructure and services, we are prepared to serve the real needs that Web-based businesses face every day."

iCOMS develops proprietary technologies and integrates best-of-breed components to create a unique suite of value-added service solutions delivered as an on-demand service: Managed Internet Commerce. Providing outsourced commerce applications infrastructure services, iCOMS enables businesses of all sizes to sell on the Web without incurring the expense, risk and time delay required to build and operate their own Internet commerce systems.

About iCOMS - Managed Internet Commerce Services

Founded in 1997, iCOMS, Inc. is the industry's leading independent provider of Managed Internet Commerce services. As an Application Service Provider (ASP), iCOMS provides the infrastructure for e-commerce, delivering high-end secure, scalable, and reliable solutions to businesses of all kinds. Well over a thousand enterprises, including Lycos, Hasbro, Stanford University, Radio Shack Canada, Philips Electronics, major league baseball teams and presidential campaigns have selected iCOMS as a way to reduce time-to-market, risks and costs associated with Internet commerce. iCOMS has strategic partnerships with eHNC, First Data Corporation, Verifone - a division of Hewlett-Packard Company, and Open Market, Inc. In addition, iCOMS has channel arrangements with First Union Corporation, Web developers, fulfillment/service bureaus and Internet Service Providers (ISPs) throughout North America. iCOMS operates its high-availability service center in Nashua, New Hampshire USA. For further information, visit http://www.icoms.com.

iCOMS is a trademark of iCOMS, Inc. Managed Internet Commerce is a servicemark of iCOMS, Inc. All other product and company names are the property of their respective owners.