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1. Buffalo Wild Wings’ Sally Smith Wins Gold Plate
Despite the severity of the recession, Buffalo Wild Wings has managed to post impressive results under the leadership of CEO Sally Smith, winner in the ... (PERIODICAL ARTICLE)
2. Service and Satisfaction
The American Customer Service Index reported its second quarterly improvement in May, after a period of decline. For the first quarter, the index rose to ... (PERIODICAL ARTICLE)
3. Swapping Stories
Steve Romaniello knows that different industries have a lot to learn from each other. The managing director of Atlanta-based private-equity firm Roark Capital Group saw ... (PERIODICAL ARTICLE)
4. Beyond Back-of-the-House
GOVERNMENT Food Safety Transparency, Dot Gov The White House Food Safety Working Group has launched a Web site, www.foodsafetyworkinggroup.com, to inform Americans of its progress, ... (PERIODICAL ARTICLE)
5. Personal Appeal
It's possible to navigate an entire hotel stay without a single involved interaction with an employee. Online reservations, check-in kiosks and automatic checkout systems make ... (PERIODICAL ARTICLE)
6. Stealing Home
Punk's Backyard Grill looks just like the setting for a cozy, casual family cookout—if the family happened to belong to Martha Stewart. No slouchy, aluminum-frame ... (PERIODICAL ARTICLE)
7. Required Reading
When it comes to growth, restaurants need help now more than ever. Maybe that's why operators are keen to share their favorite books and offer ... (PERIODICAL ARTICLE)
8. Industry Icon Norman Brinker Mourned and Celebrated
Norman Brinker passed away June 9 while on vacation in Colorado Springs, Colo., at 78 years old. Brinker was the founder and chairman emeritus of ... (PERIODICAL ARTICLE)
9. How to Prepare for the Turnaround
Let's say you're consulting a casual-dining chain. How do you tell its management team to think about price, value and positioning if, in fact, they ... (PERIODICAL ARTICLE)
10. Should Restaurants Be Wary of Anti-DUI Technology?
A beverage lobbyist is criticizing U.S. automakers for attempting to prevent the responsible consumption of alcoholic beverages. The American Beverage Institute, which advocates for bars ... (PERIODICAL ARTICLE) | |
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1-10 (of 21) related articles
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1-10 (of 21) related articles
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