Call center software
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Publication: Customer Inter@ction Solutions |
Filed In:
Business Telephone Service
and
Telephone Services
In the olden days, they called them "boiler rooms." Call center employees were hearty (and underpaid) souls who sat in large, unpleasant rooms, spending eight hours a day manually dialing out and reading...
Business Journal
Publication: Customer Interaction Solutions |
Filed In:
Online Information Vendors
and
Online Content & Information Services
The following CRM/Contact Center Software/Hardware Recommended Vendors have distinguished themselves by winning one or more of TMC's coveted awards, earning them the TMC Seal of Approval. CRM/Contact Center Software Aspect Communications Corp. The...
Business Journal
| Publication: eWeek |
Filed In:
Business Telephone Service
and
Telephone Services
Witness Systems Inc. is enhancing its customer service call center software with new VOIP support. The addition of voice-over-IP support in the eQuality software, which will be announced this week at the NetWorld+...
Business Journal
Publication: EDP Weekly's IT Monitor |
Filed In:
Customer Satisfaction
and
Customer Relations
Greenland Corporation (OTC Bulletin Board: GLCP) has installed a Cisco Systems, Inc. (Nasdaq: CSCO) (www.cisco.com) first of a kind state-of-the-art enterprise-wide intelligent contact management system. This new system added to the Greenland priority...
Business Journal
| Publication: LexisNexis |
Filed In:
Armies
and
Armed Forces
July 30--SUNBURY -- Secrets are not the intention of the Department of Defense or the Department of the Army when it comes to civilian contracts, government officials say. Since January, architect Stan Seiple...
Business Journal
