Small Business Resources, Business Advice and Forms from AllBusiness.com

Hiring and Managing Franchise Employees

As a franchise owner, your greatest asset is your staff. Along with your customers, these are the people who can best help you realize your dream of owning a successful business. Your employees are

an extension of yourself, and they ensure that the daily operations of your business run smoothly even when you're not there to oversee every detail.

Hiring and managing employees is an involved process that requires your full attention, especially when you're first starting out. Although it can feel intimidating at first, the hiring and managing process does not have to be complicated. It can be broken down into four basic parts: 1) Interviewing, 2) Training, 3) Work Environment, and 4) Employee Incentives.

1. Interviewing Prospective Employees

The reason you are interviewing is because you have a need in your business that can only be met by hiring another employee. Your objective when interviewing prospective employees should always be to hire the best possible candidate for the job. Ideas for making this process go smoothly include:


Promote from Within: How to Retain the Best Employees
Host Hattie Bryant of Small Business School interviews Judy Scarpola and Bud Konheim of Nicole Miller, a fashion design company based in New York City.